Utilities

Billing and Service Problems

Termination of Utility Service

Low Income Energy Assistance

Duke Energy's Helping Home Fund

Duke Energy's Helping Home Fund offers free assistance for income-qualified customers to make their homes more energy efficient.

Dealing with Utility Companies - for Older Consumers

Covers disputes, making payments affordable, bills, deposits, and service shut-offs.

Discount Local Telephone Service

Public Staff Utilities Commission

The Public Staff helps consumers resolve disputes with utility companies.

Saving Energy and Reducing Home Energy Bills while staying Comfortable